BS 8484:2016

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Provision of lone worker services. Code of Practice

Published By	Publication Date	Number of Pages
BSI	2016	32

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Category: BSI

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Description

This British Standard gives recommendations for providing for the safety and security of lone working employees where the customer’s risk profile identifies the need for an LWS.

This British Standard gives recommendations on the provision of LWSs to help control and manage identified LW risks. Such services consist of an LWD and/or an LWA, monitoring, training, management information and response options.

This British Standard also gives recommendations for the response service including:

minimizing their receipt of false alarms; and
ensuring that low level genuine incidents that do not require an immediate manned response are treated accordingly.

This British Standard provides a customer with recommendations and a benchmark when seeking a solution to reduce and/or eliminate the risk to staff operating away from the ability of colleagues to provide direct assistance. In such circumstances, an LWS solution provides a proportional response from the emergency services.

This British Standard is applicable to both suppliers and customers procuring LWSs.

NOTE See Figure 1 for an example of how an LWS fits into an LW policy.

Additional information

Status	Under Review
Title	Provision of lone worker services. Code of Practice
Replaces	BS 8484:2011
Publisher	BSI
Committee	GW/3
Pages	32
Publication Date	2016-08-31
Withdrawn Date	2023-12-06
Replaced By	BS 8484:2022
ISBN	978 0 580 90069 3
Standard Number	BS 8484:2016
Descriptors	Telecommunication systems, Safety measures, Special-purpose alarms, Messages, Data transmission, Signals, Communication equipment, Management, Security, Alarm systems, Speech transmission systems, Warning devices, Response time, Electronic equipment and components, Personnel, Remote control systems, Communication networks, Verification, Position, Consumer-supplier relations
ICS Codes	13.310 - Protection against crime

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BS 8484:2016

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