{"id":355999,"date":"2024-10-20T01:10:27","date_gmt":"2024-10-20T01:10:27","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-147852014\/"},"modified":"2024-10-26T01:30:48","modified_gmt":"2024-10-26T01:30:48","slug":"bs-iso-147852014","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-147852014\/","title":{"rendered":"BS ISO 14785:2014"},"content":{"rendered":"
This International Standard establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations.<\/p>\n
PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
---|---|---|---|---|---|---|---|
6<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
7<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
9<\/td>\n | Section sec_1 Section sec_2 Section sec_2.1 Section sec_2.2 Section sec_3 Section sec_3.1 Section sec_3.1.1 1\tScope 2\tTerms and definitions 3\tService provision 3.1\tReception of visitors <\/td>\n<\/tr>\n | ||||||
10<\/td>\n | Section sec_3.1.2 Section sec_3.1.3 Section sec_3.1.4 <\/td>\n<\/tr>\n | ||||||
11<\/td>\n | Section sec_3.2 Section sec_3.2.1 3.2\tProvision of information <\/td>\n<\/tr>\n | ||||||
12<\/td>\n | Section sec_3.2.2 Section sec_3.2.3 Section sec_3.3 3.3\tCommercial activities <\/td>\n<\/tr>\n | ||||||
13<\/td>\n | Section sec_3.4 Section sec_3.5 Section sec_4 Section sec_4.1 3.4\tStatistics and analysis 3.5\tCommunication and promotion 4\tResources 4.1\tHuman resources <\/td>\n<\/tr>\n | ||||||
14<\/td>\n | Section sec_4.2 Section sec_4.3 4.2\tInfrastructure, facilities and equipment 4.3\tCommunications technologies <\/td>\n<\/tr>\n | ||||||
15<\/td>\n | Annex sec_A Annex\u00a0A \n(informative)<\/p>\n Consumers\u2019 rights <\/td>\n<\/tr>\n | ||||||
16<\/td>\n | Annex sec_B Annex\u00a0B \n(informative)<\/p>\n Environmental awareness <\/td>\n<\/tr>\n | ||||||
17<\/td>\n | Annex sec_C Annex\u00a0C \n(informative)<\/p>\n The Responsible Tourist and Traveller <\/td>\n<\/tr>\n | ||||||
18<\/td>\n | Annex sec_D Annex\u00a0D \n(informative)<\/p>\n Accessibility <\/td>\n<\/tr>\n | ||||||
19<\/td>\n | Reference ref_1 Reference ref_2 Reference ref_3 Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Tourist information offices. Tourist information and reception services. Requirements<\/b><\/p>\n |