BS EN 17210:2021
$256.21
Accessibility and usability of the built environment. Functional requirements
Published By | Publication Date | Number of Pages |
BSI | 2021 | 298 |
This document describes basic, minimum functional requirements and recommendations for an accessible and usable built environment, following “Design for All”/”Universal Design” principles which will facilitate equitable and safe use for a wide range of users, including persons with disabilities.
The requirements and recommendations given in this document are applicable across the full spectrum of the built environment.
These functional accessibility and usability requirements and recommendations are relevant to the design, construction, refurbishment or adaptation, and maintenance of built environments including outdoor pedestrian and urban areas.
‘Design for All’ and ‘Universal Design’ share a similar inclusive design philosophy. “Universal Design” means the design of products, environments, programmes and services to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. “Universal Design” does not exclude assistive devices for particular groups of persons with disabilities where this is needed.
Terms such as “design for all”, “universal design”, “accessible design”, “barrier-free design”, “inclusive design” and “transgenerational design” are often used interchangeably with the same meaning.
This document does not cover management and maintenance issues, but provides basic information in Annex B.
All figures are provided as examples. They are described by their title and key and do not provide additional information. Some figures show negative examples to be avoided; these are identified by the insertion of a red cross on them. A list of all the figures included is this document is given in the informative Annex C.
In the case of refurbishment or adaptations of existing buildings or infrastructures, a specific study including feasibility determines the extent to which the functional requirements and recommendations can be met.
PDF Catalog
PDF Pages | PDF Title |
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2 | National foreword |
10 | 1 Scope 2 Normative references |
11 | 3 Terms and definitions |
19 | 4 Legal and policy background and associated benefits 4.1 European legal background |
20 | 4.2 Accessibility and usability, ‘Universal Design’ and ‘Design for All’ |
21 | 4.3 Mandate 473 and CEN-CENELEC Guide 6 4.4 Accessibility contributing to safety 4.5 Integrate accessibility at all stages of procurement, design, construction and conformity assessment |
22 | 4.6 Accessibility consultation 4.7 Accessibility: Contributing to health and wellbeing 4.8 Accessibility planning as an overall strategic issue |
23 | 4.9 Accessibility: Economic and social benefit), ) 4.10 Accessibility and the sustainable built environment) |
24 | 5 Diversity of users and design considerations 5.1 Diversity of users |
25 | 5.2 Human abilities and design parameters 5.2.1 General 5.2.2 Sensory abilities and characteristics |
27 | 5.2.3 Immunological system functions: Allergies and hypersensitivity 5.2.4 Physical abilities and characteristics |
29 | 5.2.5 Cognitive abilities |
30 | 5.3 Key areas for accessibility and usability of the built environment 5.3.1 General 5.3.2 Accessible and usable pedestrian areas |
31 | 5.3.3 Accessible and usable approach to a building |
32 | 5.3.4 Accessible and usable entrances |
33 | 5.3.5 Accessible and usable routes in horizontal circulation |
34 | 5.3.6 Accessible and usable routes in vertical circulation |
35 | 5.3.7 Accessible and usable rooms |
36 | 5.3.8 Accessible and usable equipment and facilities |
37 | 5.3.9 Accessible and usable toilets and sanitary facilities |
38 | 5.3.10 Accessible and usable exits and evacuation routes, concepts for emergency planning/fire evacuation for all |
39 | 5.3.11 Accessible and usable information via multiple senses |
40 | 6 Wayfinding 6.1 Wayfinding, orientation and navigation 6.1.1 Rationale 6.1.2 General |
41 | 6.2 Wayfinding information 6.2.1 Rationale |
42 | 6.2.2 General 6.3 Visual contrast 6.3.1 Rationale |
43 | 6.3.2 General |
44 | 6.3.3 Achieving and maintaining visual contrast 6.3.4 Lighting and wayfinding |
45 | 6.3.5 Visual indicators on glazing 6.4 Tactile information 6.4.1 Rationale |
46 | 6.4.2 General 6.4.3 Tactile floor surface |
47 | 6.4.4 Tactile maps, models and floor plans |
48 | 6.5 Audible information and hearing enhancement 6.5.1 Rationale 6.5.2 General 6.5.3 Hearing enhancement |
49 | 6.6 Signage 6.6.1 Rationale |
50 | 6.6.2 General 6.6.3 Placement of signs 6.6.4 Placement of signs in the outdoor environment |
51 | 6.6.5 Placement of signs in buildings 6.6.6 Height of signs |
52 | 6.6.7 Font and size of lettering 6.6.8 Visual contrast in signs |
53 | 6.6.9 Illumination of signs 6.6.10 Sign content 6.6.11 Provision of raised tactile and Braille signs |
55 | 6.6.12 Information displays 6.7 Graphical symbols 6.7.1 Rationale |
56 | 6.7.2 General 6.7.3 Design 7 Access in the outdoor environment 7.1 Accessible routes 7.1.1 Rationale |
57 | 7.1.2 General 7.1.3 Signage, orientation and wayfinding |
58 | 7.1.4 Step-free accessible routes 7.1.5 Surface of accessible routes |
60 | 7.1.6 Width of accessible routes |
61 | 7.1.7 Passing place for users of wheeled mobility devices 7.1.8 Turning space for users of wheeled mobility devices |
62 | 7.1.9 Drainage of accessible routes |
63 | 7.1.10 Headroom on accessible route 7.1.11 Handrails for support and guidance 7.1.12 Guarding along accessible routes |
65 | 7.1.13 Visual contrast on accessible routes 7.1.14 Lighting on accessible routes 7.1.15 Obstacles on accessible routes |
67 | 7.1.16 Resting places on accessible routes |
68 | 7.1.17 Nature trails 7.2 Street furniture 7.2.1 Rationale 7.2.2 General |
69 | 7.2.3 Provision 7.2.4 Location 7.2.5 Contrast 7.2.6 Bus stops |
70 | 7.2.7 Outdoor refreshment areas |
71 | 7.2.8 Bollards |
72 | 7.2.9 Perimeter protection 7.2.10 Support for orientation and wayfinding |
73 | 7.3 Pedestrian crossings 7.3.1 Rationale 7.3.2 General types of pedestrian crossings |
74 | 7.3.3 Location and visibility of pedestrian crossings 7.3.4 Pedestrian crossing width 7.3.5 Level access at kerb ramps and raised pedestrian crossings |
76 | 7.3.6 Raised road pedestrian crossings |
77 | 7.3.7 Lighting, traffic lights and visual contrast at pedestrian crossings 7.3.8 Audible and tactile signals at pedestrian crossings 7.3.9 Surfaces at pedestrian crossings |
78 | 7.3.10 Pedestrian refuge islands 7.3.11 Drainage 7.3.12 Guard railing at pedestrian crossings |
79 | 7.3.13 Vehicle entry/exit points |
80 | 7.4 Squares and plazas 7.4.1 Rationale 7.4.2 General 7.4.3 Pedestrian routes in squares and plazas 7.4.4 Seating and rest elements in squares and plazas |
81 | 7.5 ‘Shared Space’ design approach 7.5.1 Rationale |
82 | 7.5.2 General 7.5.3 Gateway to a ‘Shared Space’ 7.5.4 Design to promote pedestrian priority |
83 | 7.5.5 Provision of comfort zones 7.5.6 Paving material |
84 | 7.5.7 Pedestrian crossings |
85 | 7.6 Plantings 7.6.1 Rationale 7.6.2 Positioning 7.6.3 Guarding 7.6.4 Planting height |
86 | 7.6.5 Plant selection |
87 | 7.7 Pedestrian bridges and underpasses 7.7.1 Rationale 7.7.2 Location 7.7.3 Approaches to pedestrian bridges and underpasses 7.7.4 Design of pedestrian bridges and underpasses |
88 | 7.7.5 Lighting on pedestrian bridges and in underpasses 8 Arrival and departure areas – Parking areas 8.1 Rationale 8.2 Boarding points/Set-down points |
89 | 8.3 Location of designated accessible parking spaces 8.4 Number of designated accessible parking spaces |
90 | 8.5 Design of designated accessible parking space |
93 | 8.6 Pedestrian paths in car parks 8.7 Signage of designated parking spaces 8.8 Access from parking space to an adjacent higher pedestrian path 8.9 Surface |
94 | 8.10 Indoor parking 8.11 Cycle parking 8.11.1 Rationale 8.11.2 General |
95 | 9 Horizontal circulation in buildings 9.1 Entrances 9.1.1 Rationale 9.1.2 General |
96 | 9.1.3 Identification and location |
97 | 9.1.4 Floor level at the entrance |
98 | 9.1.5 Circulation space at the entrance |
99 | 9.1.6 Width and clear height of the entrance doorway |
100 | 9.1.7 Floor and ground surfaces at entrances 9.1.8 Lighting of entrances 9.1.9 Provision of information 9.1.10 Main entrance door types |
101 | 9.1.11 Security and entry systems 9.1.12 Hazard protection |
102 | 9.1.13 Turnstiles and gates 9.1.14 Entrance lobbies and vestibules |
103 | 9.2 Corridors and passageways 9.2.1 Rationale 9.2.2 General |
104 | 9.2.3 Signage, orientation and wayfinding 9.2.4 Level access 9.2.5 Width of corridors 9.2.6 Turning space for users of wheeled mobility devices |
105 | 9.2.7 Passing places for users of wheeled mobility devices |
106 | 9.2.8 Projections into corridors and passageways |
107 | 9.2.9 Doors opening into corridors 9.2.10 Doors across corridors |
108 | 9.2.11 Headroom of corridors |
109 | 9.2.12 Floor and wall surfaces of corridors 9.2.13 Visual contrast 9.2.14 Lighting in corridors and passageways 9.2.15 Evacuation routes via corridors 9.3 Doors 9.3.1 Rationale |
110 | 9.3.2 Side clearance and manoeuvring space at doors |
111 | 9.3.3 Clear width of doors |
112 | 9.3.4 Clear height of doors 9.3.5 Two doors in series 9.3.6 Threshold 9.3.7 Operating force 9.3.8 Door hardware and controls |
113 | 9.3.9 Viewing panels in doors |
114 | 9.3.10 Visual contrast 9.3.11 Glazed doors and panels |
115 | 9.3.12 Automatic opening and powered swing doors |
116 | 9.3.13 Automatic sliding or folding doors 9.3.14 Revolving doors |
117 | 9.3.15 Fire resisting doors |
118 | 9.4 Windows 9.4.1 Rationale 9.4.2 Positioning of windows 9.4.3 Height of the window |
119 | 9.4.4 Window and window shutters hardware |
120 | 9.4.5 Operating force for manually operated windows 9.4.6 Restriction on opening and hazard protection 9.5 Patios, balconies, terraces 9.5.1 Rationale |
121 | 9.5.2 General 9.5.3 Furniture and plantings |
122 | 9.5.4 Railings and guards |
123 | 9.6 Surface finishes and materials 9.6.1 Rationale 9.6.2 Surfaces of outdoor accessible routes, areas and paved surfaces 9.6.3 Floor surfaces of indoor spaces 9.6.4 Wall materials and surfaces |
124 | 9.6.5 Surfaces and wayfinding 9.6.6 Carpets, mats and carpet tiles 9.6.7 Protective flooring systems |
125 | 9.6.8 Ease of maintenance and cleaning 9.6.9 Surface materials and finishes for health and safety of users |
126 | 10 Vertical circulation in buildings and outdoors 10.1 Ramps 10.1.1 Rationale 10.1.2 General 10.1.3 Approaches to ramps |
127 | 10.1.4 Gradient and length of ramp |
128 | 10.1.5 Width 10.1.6 Landings |
129 | 10.1.7 Handrails for support and guidance 10.1.8 Edge protection |
130 | 10.1.9 Guarding 10.1.10 Surface of a ramp 10.1.11 Lighting |
131 | 10.1.12 Outdoor ramps 10.1.13 Indoor ramps 10.2 Steps and stairs 10.2.1 Rationale 10.2.2 General |
132 | 10.2.3 Rise and going of steps |
133 | 10.2.4 Minimum width of stair flights 10.2.5 Staircase landings 10.2.6 Head clearance 10.2.7 Visual and tactile warnings |
134 | 10.2.8 Lighting 10.2.9 Guarding along stairs 10.2.10 Handrails 10.2.11 Outdoor steps 10.2.12 Indoor stairs |
135 | 10.3 Handrails 10.3.1 Rationale 10.3.2 General |
137 | 10.3.3 Provision of handrails 10.3.4 Height of handrails 10.3.5 Profile of handrails |
139 | 10.3.6 Visual contrast 10.3.7 Provision of information 10.4 Lifts 10.4.1 Rationale |
140 | 10.4.2 General 10.4.3 Inner dimensions of cars |
143 | 10.4.4 Car entrance – Door opening |
144 | 10.4.5 Equipment in the car – Handrail 10.4.6 Equipment in the car – Seat 10.4.7 Equipment in the car – Device to observe obstacles |
145 | 10.4.8 Floor and wall surfaces of the car 10.4.9 Lighting 10.4.10 Alarm system and communication 10.4.11 Stopping/levelling accuracy 10.4.12 Control devices and indicators |
147 | 10.5 Vertical and inclined lifting platforms 10.5.1 Rationale 10.5.2 Vertical lifting platforms |
148 | 10.5.3 Inclined lifting platforms |
149 | 10.6 Escalators and moving walks 10.6.1 Rationale 10.6.2 Location |
150 | 10.6.3 Design requirements 11 Specific indoor and outdoor areas, equipment and provisions 11.1 Service counters for information, ticketing and reception 11.1.1 Rationale |
151 | 11.1.2 Location and identification 11.1.3 Space to approach and manoeuvre 11.1.4 Height of work surface |
152 | 11.1.5 Space below a counter or desk 11.1.6 Work surface 11.1.7 Communication, hearing and lip reading |
153 | 11.1.8 Signage 11.1.9 Lighting |
154 | 11.2 Waiting and queuing areas 11.2.1 Rationale 11.2.2 Location and provision of seating 11.2.3 Barriers defining queuing lines 11.2.4 Signage in queuing areas |
155 | 11.2.5 Audible information 11.2.6 Queuing/ticket systems 11.3 Seating and resting areas 11.3.1 Rationale |
156 | 11.3.2 Provision 11.3.3 Location 11.3.4 Variety of seating |
157 | 11.3.5 Seating in waiting areas |
158 | 11.3.6 Space provision for assistance dogs 11.3.7 Seating design |
159 | 11.3.8 Surface of seating areas 11.3.9 Protection from weather conditions 11.3.10 Seating at desks, tables and counters |
160 | 11.3.11 Visual contrast 11.3.12 Seating in auditoriums, concert halls, sports arenas and similar places 11.4 Storage areas, lockers and baggage storage 11.4.1 Rationale 11.4.2 General |
162 | 11.5 Kitchen areas and kitchenettes 11.5.1 Rationale 11.5.2 General |
163 | 11.5.3 Kitchen sink 11.5.4 Kitchen appliances 11.5.5 Hobs and oven |
164 | 11.6 Facilities for assistance dogs (outdoor and indoor) 11.6.1 Rationale 11.6.2 Entrances 11.6.3 Seating areas 11.6.4 Safe space to leave an assistance dog |
165 | 11.6.5 Relief facility 11.6.6 Drinking facilities 12 Sanitary accommodation 12.1 Accessible toilets 12.1.1 Rationale 12.1.2 General |
166 | 12.1.3 Space and size of accessible toilet rooms |
167 | 12.1.4 Accessible toilet room doors and hardware |
170 | 12.1.5 Accessible washbasin |
171 | 12.1.6 Accessible toilet pan seat and grab rails |
174 | 12.1.7 Accessories |
175 | 12.2 Toilets for general use 12.2.1 Rationale 12.2.2 General 12.2.3 Urinals |
176 | 12.3 Sanitary facilities for other users 12.3.1 Baby changing facilities |
178 | 12.3.2 Toilets for children 12.3.3 Accessible toilets for children with disabilities |
179 | 12.3.4 Breast-feeding rooms 12.3.5 Changing places and accessible toilets |
182 | 12.3.6 Accessible toilets and bathrooms for people who are obese and bariatric patients 12.4 Showers and bathrooms 12.4.1 Rationale 12.4.2 General 12.4.3 Accessible shower rooms |
184 | 12.4.4 Accessible bathrooms with bathtubs |
185 | 13 User interface, controls and switches 13.1 Rationale |
186 | 13.2 Public ICT information screens 13.2.1 General 13.2.2 Design of information 13.2.3 ICT screen position |
187 | 13.3 ICT user interfaces 13.3.1 General |
188 | 13.3.2 Manoeuvring space 13.3.3 Reaching and using controls and user interfaces |
189 | 13.4 Controls and switches 13.4.1 General 13.4.2 Location and height of controls and switches |
190 | 13.5 Examples of general use elements 13.5.1 Drinking fountains |
191 | 13.5.2 Refuse bins and waste containers |
192 | 14 Fire safety for all – Evacuation and emergency exits 14.1 Concept for Fire safety for all |
193 | 14.2 Fire engineering design objectives 14.3 Evacuation for all |
195 | 14.4 Assistive fire evacuation: Areas of rescue assistance 14.4.1 General 14.4.2 Areas of rescue assistance |
196 | 14.4.3 Evacuation chairs 14.4.4 Rescue sheet |
197 | 14.5 Emerging fire evacuation technologies 14.6 Fire defence plans 14.7 Lifts for emergency evacuation |
198 | 14.8 Emergency warning systems, signals and information 14.8.1 General 14.8.2 Light warning signals |
199 | 14.8.3 Acoustic warning systems 14.9 Emergency exit doors 15 Environmental conditions in buildings 15.1 Lighting 15.1.1 Rationale |
200 | 15.1.2 Outdoor artificial lighting on accessible routes 15.1.3 Natural lighting |
201 | 15.1.4 Indoor artificial lighting 15.1.5 Lighting to facilitate wayfinding and orientation 15.1.6 Controllable and adjustable lighting |
202 | 15.1.7 Light levels in different areas 15.1.8 Lighting in auditoriums |
203 | 15.1.9 Glare |
204 | 15.2 Acoustics 15.2.1 Rationale 15.2.2 General |
205 | 15.2.3 Control of noise |
206 | 15.2.4 Sound absorption |
208 | 15.2.5 Sound amplification |
210 | 15.3 Indoor air quality 15.3.1 Rationale 15.3.2 General 15.3.3 Technical systems 15.3.4 Emissions |
211 | 16 Accommodation 16.1 General 16.2 Hotels 16.2.1 Rationale 16.2.2 General 16.2.3 Parking and boarding points |
212 | 16.2.4 Wayfinding, orientation and navigation 16.2.5 Hotel entrance 16.2.6 Reception areas 16.2.7 Accessible public use toilets 16.2.8 Accessible guest rooms |
214 | 16.2.9 Accessible en-suite bathrooms 16.2.10 Accessibility recommendations for standard guest rooms |
215 | 16.3 Student accommodation 16.3.1 Rationale 16.3.2 General 16.3.3 Accessible student rooms |
216 | 16.4 Adaptable housing 16.4.1 Rationale 16.4.2 Parking 16.4.3 Access from car parking |
217 | 16.4.4 Accessible routes to the main entrance and to dwelling entrances 16.4.5 Lifts and internal vertical and inclined lifting platforms in dwellings 16.4.6 Stairs in dwellings |
218 | 16.4.7 Internal doors 16.4.8 Internal layout |
219 | 16.4.9 Toilets and bathrooms |
220 | 16.4.10 Kitchen 16.4.11 Equipment, controls, switches, post boxes |
221 | 16.4.12 Outdoor space including gardens, terraces and balconies 17 Cultural, leisure and sport buildings 17.1 General 17.2 Auditoriums, concert halls and similar 17.2.1 Rationale 17.2.2 Grandstands and viewing areas |
222 | 17.2.3 Designated accessible seating areas |
223 | 17.2.4 Communication facilities |
224 | 17.2.5 Stage and backstage 17.2.6 Lighting 17.2.7 Auditorium dressing rooms and toilets 17.3 Libraries 17.3.1 Rationale 17.3.2 General |
225 | 17.3.3 Accessible fixed seating, tables and study carrels 17.3.4 Accessible book drop slots 17.3.5 Lighting in libraries |
226 | 17.3.6 Acoustics and hearing equipment 17.4 Museums 17.4.1 Rationale 17.4.2 General 17.4.3 Museum exhibition areas and displays |
227 | 17.4.4 Exhibition panels and captions 17.4.5 Lighting |
228 | 17.5 Heritage buildings and sites 17.5.1 Rationale |
229 | 17.5.2 General 17.5.3 Signage, orientation and wayfinding 17.5.4 Approach and entry |
230 | 17.5.5 Circulation within the building or site 17.5.6 Differences in level 17.5.7 Provision of lighting |
231 | 17.5.8 Seating and rest places 17.5.9 Heritage sites in natural environments 17.5.10 Gardens and landscapes 17.6 Retail and shopping buildings 17.6.1 Rationale 17.6.2 Parking at retail premises |
232 | 17.6.3 Information and wayfinding 17.6.4 Internal circulation |
233 | 17.6.5 Display areas 17.6.6 Counters and check-out |
234 | 17.6.7 Fitting rooms |
235 | 17.6.8 Sanitary facilities 17.7 Sport facilities 17.7.1 Rationale 17.7.2 General 17.7.3 Parking and Drop-off points |
236 | 17.7.4 Signage 17.7.5 Team player seating areas 17.7.6 Spectators’ seating areas 17.7.7 Standing accommodation 17.7.8 Athletes’ changing rooms |
237 | 17.7.9 Exercise/gymnasium areas 17.7.10 Sanitary facilities |
238 | 17.8 Restaurants, bars and cafés 17.8.1 Rationale 17.8.2 General 17.8.3 Seating and serviced areas |
239 | 17.8.4 Self-Service counters 17.8.5 Acoustics and ambient sound levels 17.8.6 Smoking areas |
240 | 17.9 Swimming pools, saunas 17.9.1 Rationale 17.9.2 General 17.9.3 Access to swimming pools |
241 | 17.9.4 Signage and markings 17.9.5 Floor surfaces |
242 | 17.9.6 Spas and saunas 18 Administrative, service and employment buildings 18.1 General 18.2 Conference venues 18.2.1 Rationale 18.2.2 General |
243 | 18.2.3 Communication 18.2.4 Conference rooms 18.3 Offices 18.3.1 Rationale 18.3.2 General |
244 | 18.3.3 Evacuation Alarms 18.4 Healthcare buildings 18.4.1 Rationale |
245 | 18.4.2 Wayfinding 18.4.3 Approach to buildings 18.4.4 Parking 18.4.5 Receptions and waiting areas |
246 | 18.4.6 Accessible routes |
247 | 18.4.7 Rooms 18.4.8 Evacuation 18.4.9 Daylight |
248 | 18.4.10 Artificial lighting 18.4.11 Outdoor areas 18.4.12 Sanitary accommodation 18.4.13 Sanitary accommodation for bariatric patients |
249 | 18.4.14 Bathrooms for assisted use with bariatric patients 18.5 Educational buildings 18.5.1 Rationale |
250 | 18.5.2 Parking 18.5.3 General 18.5.4 Classrooms, lecture rooms etc. |
251 | 18.5.5 Communication 18.5.6 Associated rooms 18.6 Laboratories 18.6.1 Rationale 18.6.2 General |
252 | 18.7 Banks, post offices 18.7.1 Rationale 18.7.2 Entrance 18.7.3 Service areas |
253 | 18.7.4 Equipment with user interactions 18.8 Industrial buildings 18.8.1 Rationale 18.8.2 General 18.8.3 Access and circulation routes |
254 | 18.8.4 Storage of hazardous substances 18.8.5 Equipment 18.9 Courts, police stations and detention facilities 18.9.1 Rationale 18.9.2 Courts 18.9.3 Police stations |
255 | 18.9.4 Detention facilities 18.9.5 Holding cells 18.9.6 Communication tools 18.9.7 Visiting areas 18.9.8 Sanitary facilities |
256 | 18.10 Religious buildings 18.10.1 Rationale 18.10.2 General 18.10.3 Worship areas and facilities 18.10.4 Crematoria and cemetery buildings |
257 | 19 Outdoor and urban areas 19.1 General 19.2 Playgrounds 19.2.1 Rationale 19.2.2 Access and circulation 19.2.3 Spatial organization and planning 19.2.4 Surfaces in playgrounds |
258 | 19.2.5 Play elements and equipment 19.2.6 Elements for providing sensory experiences 19.3 Garden, parks and nature parks 19.3.1 Rationale 19.3.2 Accessible routes and footpaths |
259 | 19.3.3 Provision of guarding 19.3.4 Resting areas 19.3.5 Plants and vegetation 19.3.6 Signage and information |
260 | 19.3.7 Facilities and equipment 19.3.8 Viewing points 19.3.9 Picnic areas 19.4 Beaches 19.4.1 Rationale |
261 | 19.4.2 Seafront and waterfront promenade 19.4.3 Accessible beach service points |
263 | 19.4.4 Access to the water |
264 | 19.4.5 Other facilities and services 20 Transport facilities 20.1 General 20.2 Taxi facilities 20.2.1 Rationale 20.2.2 General |
265 | 20.3 Bus and Coach facilities 20.3.1 Rationale 20.3.2 Bus and coach terminals |
266 | 20.3.3 Bus and coach stops |
268 | 20.4 Rail facilities 20.4.1 Rationale 20.4.2 General |
271 | 20.5 Metro/underground facilities 20.5.1 Rationale 20.5.2 General |
272 | 20.6 Tram and light rail facilities 20.6.1 Rationale 20.6.2 General |
273 | 20.7 Airport facilities 20.7.1 Rationale 20.7.2 General |
274 | 20.7.3 Arrival and departure points for disabled persons or persons with reduced mobility |
275 | 20.7.4 Transit for flight connections 20.8 Ports facilities 20.8.1 Rationale |
276 | 20.8.2 General |
278 | 20.9 Cable car facilities 20.9.1 Rationale 20.9.2 General 20.10 Service stations 20.10.1 Rationale |
279 | 20.10.2 General |
280 | Annex A (informative)Fire safety for all in buildings and assisted evacuation) A.1 Fire safety, protection and evacuation for all A.1.1 Human behaviour in fire emergencies A.1.2 Building design for accessibility and reliability A.2 Assisted evacuation and rescue from buildings — Rescue techniques |
281 | A.3 Management of fire evacuation lifts in buildings A.4 Evacuation skills and self-protection from fire in buildings |
282 | Annex B (informative)Management and maintenance issues) B.1 General B.2 Outdoor issues B.3 Internal issues |
283 | B.4 Maintenance issues B.5 Communication issues |
284 | B.6 Policy issues |
285 | Annex C (informative)List of figures |
289 | Annex D (informative)A-deviations |
292 | Bibliography |